1. General Information
This document defines the procedure for topping up the internal balance, paying for orders, and refunding Service fees for Gotwic Radar (hereinafter referred to as the Service). In this document, the owner of the Service is referred to as the Contractor.
2. Payment Methods
The user tops up the internal balance through payment systems integrated into the Service, and services are paid from that balance. Available top-up methods and terms are shown in the interface. Bank card details are stored and processed exclusively by the payment provider; the Service does not have access to them.
3. Internal Balance
The internal balance is denominated in rubles and is used only to pay for Service features. All top-ups, charges, and refunds are recorded in the user’s transaction history.
4. Map Scanning
The one-time scan price depends on the selected object type, is shown before order creation, and is charged in full from the internal balance when the order is created. If the order is cancelled before processing begins, the executor encounters an error, or the order cannot be completed after the allowed attempts, the charged amount is returned to the internal balance.
5. Shield Monitoring
Creating a monitor is free. Shield checks are prepaid in packages costing 1 kopek; the number of checks per package is displayed in the interface. A new package is charged when a result arrives and no prepaid checks remain. Remaining checks belong to this monitor only and cannot be transferred to other orders. The provider may change the rate; the new rate applies to new packages without recalculating checks already purchased. Every accepted result consumes one check, including unchanged statuses and reused results for the same coordinates. Checks without a result do not consume the remaining checks. Monitoring pauses when no checks remain and the balance cannot cover a new package. Cancellation stops new results for that monitor.
6. Other Refunds
Other refund requests are reviewed individually, taking into account the services actually provided and the requirements of Russian law. Contact us at batikysss@gmail.com.
7. Contacts
Email: batikysss@gmail.com